Please however take care to gather the base number customers call into to reach the group or system they intend to change and gather any usernames or files that need to be changed. Note that this is not an exact template but will be situational as every request will differ a little. It is crucial to get full information for a request like this as an incomplete request will cost the customer time and may not meet the deadline requested. go to voicemail of user xxxx, or go to Auto Attendant at 55): What should happen to the call if no members are able to answer (i.e.Description of non-business hours routing (if applicable):. Business Hours (if non-business hours should have different routing):.All members of the Hunt Group (if requesting changes, please include the current users in the group as well as what needs to be changed):.Please take note of the following example. To request creation or changes for a Response Group, we ask that you have complete information of the setup or changes that need to be made.
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